Contact us anytime. We have two convenient office locations in Providence or Narragansett, Rhode Island
617 Smith Street
Providence, RI 02908
118 Point Judith Road
Narragansett, RI 02882
Reservation and Rental Policies
Summer Reservation Policy
• Upon reservation, a deposit of half of the total reservation amount in
addition to a $50.00 non-refundable reservation fee is due. Each
reservation will require a non-refundable cleaning fee, and a refundable
security deposit. All balances are to be paid
in full 60 days prior to arrival.
• ALL RESERVATION CONFIRMATIONS CONTAIN THE FOLLOWING:
Total Rental Rate
Reservation Fee of $50.00(non-refundable)
Departure Cleaning Fee:$100(non-refundable)
Security Deposit ($100-$1000) (refundable). The security deposits are returned
by mail and mailed within 20 days following checkout.
Linens can be provided for an additional $100 Linen Fee
CREDIT CARD USERS: We will retain your credit card information thru this rental
period. If we are NOT told differently or if other payment has been made your
balance will be automatically applied to the last credit card used on the date
when your balance is due.
• AMENITIES: Pillows, Mattress Pads are provided Tenants need
to bring their own linens and towels. Check your confirmation to see if these are
provided. Tenants shall furnish detergents, paper products, trash bags, toiletries,
and food items. If property amenities are listed on the contract, no guarantees
are made to accuracy. If any appliance, heating or cooling unit,Internet/Cable jetted tub, hot
tub, television, does not work, Pier Realty will attempt to have it repaired/replaced as soon as possible.
The tenant shall not be entitled to any refund for an inoperative appliance or amenity. Pier Realty, does
not guarantee any recreational equipment provided by the owner.
• REFUNDS: No refunds will be made due to unfavorable weather, maintenance
problems, and inoperable appliances or faulty equipment, disruption of utility
services or early departure due to an emergency.
• PROVIDED EQUIPMENT: All properties are equipped with refrigerators and
stoves. Properties are furnished with dishes, glasses, eating and cooking
utensils, coffee pot, toaster, television. Pier Realty cannot be
responsible for statistical or typographical errors or changes equipment or
furnishings made by the owner.
• KEY PICK UP AND DROP OFF: Keys and directions to your rental are to be
picked up at our office no earlier then 3:00pm on your scheduled arrival day.
Keys will not be given to anyone under 25 years of age.
• CHECK-IN TIME: 3pm. Sorry, early check-ins are NOT available. Please schedule arrivals accordingly.Guest(s) may be charged one additional day rental if property is occupied prior to 3pm. Lost keys will be charged from security deposit.
• CHECK-OUT TIME: Strict 10AM. Check-out and vacating the property on the day of
departure is10:00am. Guests will be charged one additional day rental if property
is not vacated by Check-Out time. All property keys must be returned to our
118 Point Judith Road Narragansett, R.I. office. There is a $25 charge
to for lost, missing or keys not returned by10:30a.m. on day of departure.
• CANCELLATION POLICY: Cancellation must be sent to us in writing/e-mail. If
we are able to re-rent the property, all monies (other than non-refundable
booking fee and a 3% credit card fee if payment was made with a credit card) will
be returned minus 10%. Security and cleaning fees, will be returned if reservation
is paid in full. If the rental is for 2 weeks and one week is cancelled, the entire
two week period must be paid in full before we are able to re-rent the property. If
reservation is not paid in full and/or we are unable to re-rent the property, no
refunds will be returned.
• PETS: If pets are allowed, there is a non-refundable pet
fee of $100/pet. No pets are allowed in or on premises without pet
agreement signed in advance of arrival. If pets are allowed, all pets must be kept
on rental property. Guests must abide by all local pet regulations and leash laws.
Pier Realtyreserves the right to charge guest’s security deposit or bill guest for any pet
related damage or clean up of pet debris upon departure. Guests (including
visitors and day guests) who bring pets to non-pet properties will be subject to
pet fees, additional cleaning fees and possible removal from the property without
• CLEANING & DEPARTURE REQUIREMENTS: The rental property is to be left
generally clean with bagged trash removed and stored in trash receptacles
provided by the owner and taken to designated pick up areas. When a cleaning
fee is required, you are responsible to leave the unit tidy and in order. You still
need to pick up after your stay. There should be no visible items on floors, all
floors are to be broom clean, all food items shall be removed from kitchen, fridge
emptied and wiped out. All kitchen equipment and utensils are to be cleaned and
stored. Clean dishes and put away, do not leave dishes in dishwasher. Grills
need to be cleaned prior to checkout. Please walk around the property to be
sure the yard is left clean. Any furniture or bedding should be in a neat and tidy
order, and in the same place it was upon arrival. Homes not left in the described state
will be charged an additional cleaning fee from the security deposit
• TRASH REMOVAL: Guests are responsible to place SEALED, BAGGED trash
in containers for weekly trash removal. Trash must be sealed and bagged in
plastic trash bags and left in designated area in supplied containers. Trash not
sealed and placed in plastic bags or in designated areas will result in charges to
guests. Individual property owners arrange for trash removal services. If Trash is
not left in the condition described Trash not left in the described state will be charged
an additional cleaning fee from the security deposit.
• GUEST/OCCUPANCY: We prefer family groups and qualified adults. Vacation
properties are limited to the maximum occupancy as stated in the confirmation
provided with these terms of occupancy. Overnight guests (8:00pm-8:00am) are
limited to the maximum occupancy limits and includes all adults and children.